Shipping Policy
Passionate about providing high-quality cat essentials
Glimcat proudly offers worldwide free shipping on all orders.
1. Shipping Coverage
We ship globally to most countries.
If your country is unavailable at checkout, please contact our support team.
2. Processing Time
Orders are processed within 1–3 business days.
Processing excludes weekends and holidays.
3. Delivery Time
Estimated delivery time:
7–11 business days worldwide
Delivery times may vary depending on:
Destination country
Customs clearance
Local postal services
Peak holiday seasons
4. Tracking Information
Once your order is shipped, you will receive:
A shipping confirmation email
Tracking number
Tracking link
Please allow 2–5 days for tracking updates to appear.
5. Customs & Duties
International customers are responsible for any customs duties or import taxes imposed by their country.
Glimcat is not responsible for delays caused by customs.
6. Lost or Delayed Packages
If your order has not arrived within 20 business days:
Contact our support team
We will investigate with the shipping carrier
Replacement or refund will be provided if confirmed lost
7. Incorrect Address
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided, additional shipping fees may apply.