Shipping Policy

Passionate about providing high-quality cat essentials

Glimcat proudly offers worldwide free shipping on all orders.

1. Shipping Coverage

We ship globally to most countries.

If your country is unavailable at checkout, please contact our support team.

2. Processing Time

  • Orders are processed within 1–3 business days.

  • Processing excludes weekends and holidays.

3. Delivery Time

Estimated delivery time:

7–11 business days worldwide

Delivery times may vary depending on:

  • Destination country

  • Customs clearance

  • Local postal services

  • Peak holiday seasons

4. Tracking Information

Once your order is shipped, you will receive:

  • A shipping confirmation email

  • Tracking number

  • Tracking link

Please allow 2–5 days for tracking updates to appear.

5. Customs & Duties

International customers are responsible for any customs duties or import taxes imposed by their country.

Glimcat is not responsible for delays caused by customs.

6. Lost or Delayed Packages

If your order has not arrived within 20 business days:

  • Contact our support team

  • We will investigate with the shipping carrier

  • Replacement or refund will be provided if confirmed lost

7. Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided, additional shipping fees may apply.